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Privacy Policy

1. Personal Information and Security

For the billing processes to operate accurately, we will need all of your data to be up to date. You can update and control all of your personal and billing information through your account. You are free to update or delete your information at any time.

Customer Resume collects the following personal information from users: name and contact information, education and employment history, and other relevant information, solely to generate their resumes. The exceptions are following situations: when the information is required by (a) state or any international law, (b) subpoena, or court order, or (c) any other legitimate concerns, such as genuine emergencies and ethical conflicts.

We use a highly protected CRM system to store all of the membership information, but we do not store payment information. To help us protect your financial data, we use the services of a professional third-party partner for SSL encryption and other measures. These security measures are adopted to guard against any unauthorized access or changes to your personal information.

2. Registration and Subscriptions

To carry out the registration, and create an account on Customer Resume, you must provide the information needed to activate the account. After you create an account, our team will send you a welcome email with all the information regarding access and use of your account and the Service.

To continue using the Service with Customer Resume via a paid account, you will need to provide us with the following information: your credit card number, credit card expiration date, and zip code. Please note: After the termination of your subscription, your credit card information will be erased from our billing system.

3. Cancellation

If you decide to end your membership, you need to submit your account for cancelation. Cancelation will come into force the moment the customer service receives your email. After that, all of the personal information you provided to us will be permanently deleted. If you wish to remove only your billing subscription information, cancel your paid account by sending a cancel request to customer service email.

4. Cookies and Advertising Partners

You can control the use of cookies at the browser level. You can choose to accept or reject them, but in case you reject cookies, your access to some areas of the Website and Service and use of certain features may be limited. Cookies are small pieces of information stored on the user's computer. They allow our system to identify a user as a registered member and save some preferences that in no way interfere with user's personal information. Cookies in no way expose any sensitive information.

This Privacy Policy does not cover the use of cookies by any advertisers. Advertisers that deliver ads on our site may set cookies that allow the ad server to recognize your computer. These cookies will document non-personal identification information about any person who may use your computer. This information enables ad networks to deliver precisely targeted ads that are selected because they might be of value to you.

5. Third Party Payment

SSL encryption of payment information and credit card processing are performed through a third party payment partner. This ensures a secure and comfortable payment experience for our users. Third party privacy policies conduct all use of your personal information.

6. Customer Service

Our support team is always available to provide quick and effective service and solve any issues you might have. You can contact our customer service at [email protected]. We respond to all the emails within 3 business days.

7. Modifications of the Privacy Policy

We have the right to make changes to this Agreement at any time. You have the responsibility to review this Privacy Policy sporadically to make sure that you are aware of any changes to it. By continual use of our Site, you acknowledge your familiarity with those changes and accept to be bound by this Agreement as so modified.

8. Your Acceptance of Privacy Policy

By completing the registration process on this Website, and submitting your personal information and any other information through the use of this Website, or using our Service otherwise, you agree to the terms of this Privacy Policy and consent to the policies and practices described for the use, storage, or disclosure of your personal information.

If you disagree with this Policy, please do not use our services.